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Navigating Changes in the Appraisal Process

Standardized shifts in how carriers handle disputes over the scope of storm damage repairs.

October 12, 20264 min read

The insurance landscape in Texas is seeing a shift in how appraisal clauses are invoked during claim disputes. Appraisal is a contractual process used to determine the 'amount of loss' when a homeowner and an insurer disagree on the cost of repairs.

In recent months, more carriers have updated policy language to clarify what is appraisal-eligible. It is important to note that appraisal is generally intended to settle price and quantity differences, not to determine if coverage exists for a specific event.

Key Considerations

When entering appraisal, both the insurer and the policyholder select an independent appraiser. If these two cannot agree, a neutral umpire is brought in to make a final determination. This process is often faster than litigation but requires a clear understanding of the policy terms.

Adjusters are seeing a higher volume of files entering this stage as material costs fluctuate. Homeowners are encouraged to keep detailed records of all communication and photos taken immediately following a storm event to assist in these evaluations.

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