Privacy Policy — Hale Yeah Roofing

This Privacy Policy describes how Hale Yeah Roofing, LLC (a Texas limited liability company; "we," "us," "our," HALE YEAH) collects, uses, and shares information when you visit our website, use our services, or communicate with us by phone, email, or text message.

1. Information We Collect

Contact details: name, email, phone number, mailing/property address.
Property information: roof age, materials, photos, inspection findings, claim status.
Account information: login credentials, membership tier, communication preferences.
Usage data: pages visited, device and browser type, IP address, referring source.

2. How We Use Information

To schedule inspections, perform services, and fulfill contracts.
To send appointment reminders, inspection updates, hail/storm alerts, and account notifications by email and SMS.
To improve our website, services, and customer support.
To comply with legal and regulatory requirements.

3. SMS / Text Messaging Program

By providing your mobile number and opting in, you consent to receive recurring SMS messages from Hale Yeah Roofing, LLC, including:

Appointment confirmations and reminders
Inspection updates and report delivery
Hail and storm alerts for your property location
Account notifications and verification codes
Occasional service updates from our team

Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe. Reply HELP for assistance, or contact us at the information below.

We do not share or sell mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Phone numbers collected through the SMS program are used solely to deliver the messages described above and are disclosed only to the messaging service providers (such as Twilio) necessary to transmit them.

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, and others.

4. How We Share Information

We share information only with service providers that help us operate (hosting, email/SMS delivery, payment processing, scheduling), with insurance carriers and adjusters at your direction, and where required by law. We do not sell your personal information.

5. Cookies & Analytics

We use cookies and similar technologies to remember preferences, keep you signed in, and understand site usage. You can disable cookies in your browser, but parts of the site may not work properly.

6. Data Retention

We retain personal information as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of marketing emails using the unsubscribe link in any email, and opt out of SMS by replying STOP.

8. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

10. Contact

Hale Yeah Roofing, LLC
Fort Worth, Texas
info@haleyeahroofing.com
(570) 774-4353